Terms of Service

These terms govern your access to and use of trainer.sg. By creating an account or using the service, you agree to these terms. If you do not agree, do not use trainer.sg.

You must be legally able to enter into this agreement and provide accurate, current information. You are responsible for activity under your account and for keeping your sign-in details secure.

trainer.sg helps clients discover independent coaches, view their services and availability, and request sessions. Coaches provide their services independently and are not employees, agents, or representatives of trainer.sg.

We do not guarantee a coach’s qualifications, availability, suitability, conduct, or results. Clients are responsible for deciding whether a coach and service are appropriate for them.

Coaches must keep profile details, pricing, qualifications, service areas, and availability accurate. Coaches are responsible for maintaining any licences, certifications, insurance, permits, and professional standards required for their services.

Coaches must deliver accepted sessions professionally, communicate material changes promptly, and comply with applicable health, safety, consumer, and advertising laws.

A booking request is not confirmed until the coach accepts it. Clients and coaches are responsible for reviewing session details and communicating any changes or cancellation requests through the available booking tools.

trainer.sg does not collect, hold, transfer, or process session payments and does not charge commission on bookings. Clients and coaches must agree the price, payment method, and payment timing directly with each other.

Any fees, refunds, rescheduling arrangements, or cancellation charges agreed between a client and coach remain their responsibility.

Fitness activity involves risk of injury. trainer.sg does not provide medical advice. You should consider your health, experience, and physical condition before participating and seek advice from a qualified healthcare professional where appropriate.

Client training profiles and coach application questions support suitability and session planning only. They are not medical assessments or emergency services. Clients should keep safety-relevant details current, and coaches remain responsible for working within their qualifications and asking appropriate follow-up questions.

Stop exercising and seek appropriate assistance if you feel unwell, experience pain, or believe an activity is unsafe.

You retain ownership of content you submit. You give trainer.sg a worldwide, non-exclusive licence to host, store, reproduce, display, and process that content only as needed to operate, improve, and promote the service.

You must not post unlawful, misleading, infringing, abusive, discriminatory, unsafe, or fraudulent content; impersonate others; interfere with the service; scrape data without permission; or use trainer.sg to harm another person.

We may change, suspend, or discontinue features, and we cannot promise uninterrupted or error-free access. We may restrict or terminate an account that violates these terms, creates risk, or is used unlawfully.

You may stop using trainer.sg at any time. Sections that by their nature should continue after termination will remain in effect.

To the extent permitted by law, trainer.sg is provided “as is” and without implied warranties. We are not responsible for the acts or omissions of clients, coaches, or third-party services.

Nothing in these terms excludes rights or liability that cannot legally be excluded. Otherwise, trainer.sg will not be liable for indirect, incidental, special, or consequential loss arising from use of the service.

We may update these terms as the service evolves. We will post the revised terms here and update the date above. Continued use after the revised terms take effect means you accept them.

Questions about these terms can be directed to the trainer.sg team through the support channel provided in the service.